At the highest level, IT stays fully informed about the direction the business wants to go in and provides the best systems and applications to support it on its journey. Working in a matrix organization, our IT business partners also make it their job to know the business plans of the various groups that we support. That enables us to develop an IT roadmap specifically tailored for them to support them to meet their goals.
Larger IT projects
You may be involved in larger projects like implementing a CRM system for our sales force to help them automate their sales process, making it more efficient and productive. You could be working with Manufacturing to help introduce new planning solutions for assembly operation. Or you could be assisting our Finance shared service center with innovative ideas to help them process payments for the whole of ASM. Whatever your work, you will be focused on ensuring that everyone in ASM can collaborate more freely and has the business data they need right at their fingertips.
Supporting a global business
Our Global IT support center based in Singapore provides the systems that connect all of ASM's people and processes. Ensuring that everyone in ASM uses the same systems to achieve their everyday goals. Any IT issues are flagged to our global help desk, a ticket raised and issues resolved using a combination of central and local support on the ground.
As a global business, we support ASM's people in the US, Europe and Asia, across three main time zones, dealing with people from diverse cultural backgrounds. IT is where technology and people meet so you will need to be equally good with both in order to meet our wider business goals.
What we look for
We want people who thrive in a dynamic and changing environment. Brilliant technical skills are essential but equally important is an ability to relate to business problems and to provide a range of solutions to them. We need open-minded people who like working in a multicultural environment and have strong communications skills as a critical part of the job involves simply listening, understanding and sharing. If this sounds like you then we'd like to hear from you.