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Manager, Product Marketing
Sr. Manager & Technical Marketing
BS Degree and Prefer higher educations, Material Science, Electrical/Chemical Engineering or equivalent
4+ years in Semiconductor area, Process Background in Micron or equivalent
•Knowledge for Device structure and manufacturing process
•Prefer Technical Marketing Experienced
•Practical knowledge creating and maintaining Technical Marketing Documentations
•Good English communication skills, written and verbal. Japanese language capability as optional
The position is responsible for managing & supporting technical marketing activities. Responsibilities includes,
•Customer Engagement – Support Technical Meeting with customers, Create and manage Customer presentation, Market survey and Strategic driving for project, Customer relationship management
•Business Planning and Market Analysis – Attend company operation/planning meeting, Create Business plan/Operation review materials, Create Business forecast based on market information, Support Budget planning, Setup priority of R&D and Align timeline. Competitive analysis.
•New Penetrations – Check and Research customer needs and technologies, Technical analysis, Manage penetration activities, Roadmap analysis & Collaboration with TD/Sales
•Product Promotion – Create promotion materials, Sales Training, Manage requirement for R&D and Sales, Introduction to Customer
•Support technical activities – Manage customer required wafer demo, Check value and priority of customer requirements, Decision for project priority, Close and effective communication with customer & TD/Sales
BS or MS degree in electrical engineering or related degree(s) preferred.
Five to eight years of experience in the engineering and design of complex electrical systems including: tool controls, motion controls, pneumatics controls, handling systems, temperature control systems. These to include AC electrical circuits 480V and below, DC electrical circuits. Experience with hardware interlocking of tool controls sytems.
General Job Description
Frequently will be the technical representative of the engineering organization on projects and programs. Provides technical solutions to other members of the technical staff on special projects and may function in a project leadership role. Must be a self-starter with the ability to take on a wide range of moderately complex assignments with some general direction.
Apply sound engineering principles, product specifications and research data to create electrical designs for systems and products for semiconductor industry.
Perform engineering calculations, including power distribution calculations, circuit breaker and/or fuse sizing and hardware interlock creation.
Perform DC power distribution and balancing, control logic determination, DC control sensor selections.
Create and revise AutoCAD drawings, ranging in complexity from simple modifications to new tool designs.
Determine feasibility of product proposals, resolve problems based on technical inputs and develop new designs based on the same, maintaining product design safety criteria.
Frequent cleanroom lab to review, analyze, install, fit check electrical assemblies created.
General Job Description continued:
Prepare product/system designs and related engineering documentation for the manufacturing and testing of prototype and production released products. The documentation shall be complete and easy to follow.
Project management duties include report generation, schedule creation and maintenance, design reviews and interdepartmental coordination.
Provide assistance in establishing product configuration and structures on new products and features in both development and manufacturing environments.
Present and participate in design reviews for unique customer driven specials, product enhancements and other new designs.
Work with a global, cross-functional team utilizing excellent communication skills.
Travel to customer sites to participate in technical discussions.
Assist marketing, customers and vendors in preparation of cost estimates dealing with non-standard options, new system features and product enhancements.
Support projects in conjunction with technical staff, managers and manufacturing groups. Support development and testing of hardware to verify performance. Create test plans, verify and approve test procedures.
Interface with other organizations on new product updates, and ensure a smooth transition of the product into the manufacturing cycle.
Evaluate change requests and complete all aspects of engineering change orders.
The ideal candidate will meet these education and work experience requirements:
3-5 years of experience in semiconductor manufacturing or similar high technology manufacturing environment
Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality. Be capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals. Have the ability to develop action plans for problem resolution and present to internal and external customers. Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.. Have the ability to assist in customer escalations and manage beta-site projects. Have the ability to troubleshoot process problems of medium complexity along with writing procedures and processes for standard field service activities. Travel of 25-75% for both domestic and international locations may be required
Bachelor degree from an accredited college in electrical engineering / electronics technology or Associates degree in electronics / electro-mechanical with 8 years of semiconductor fabrication maintenance experience In ALD, PECVD, EPI, Diffusion or Implant.
6-8 years field service / customer support background and/or 6-8 years manufacturing experience in final assembly or test of semiconductor capital equipment. Knowledge in any or all of the following areas is a plus: wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
Candidate will be progressively trained to an advanced level in:
As the technical manager of a team of Mechanical Engineers and Designers, the Mechanical Engineering Manager is responsible for design, development and release of next generation semiconductor manufacturing equipment for projects and programs.
Functional Knowledge & Skills
Be a system expert for support of field problems and travel to customer (domestic and international) sites up to 70% when problems can't be resolved by local field service with the ability to fix 80% of the issues. Be able to diagnose problems and recommend solutions through phone support to field service personnel and external customers. Provide value and team work on engineering core teams for the development of new product introductions. Support new product introductions into the field. Lead and manage the escalation process/team as the organizations factory escalation owner. Help in doing software and hardware configuration and quality assurance for all tools.
Bachelor's degree in a technical field: (i.e. engineering, chemistry, computer science) or equivalent technical training.
Associate's degree in technical field or equivalent technical training, and 5 years fab experience
10 years’ experience in the electronic or semiconductor industry; 2 years’ experience at ASM or directly related experience.
As the technical representative of the engineering organization on projects and programs. the Senior Electrical Engineer will provide technical solutions to other members of the technical staff on special projects and may function in a project leadership role. Must be a self-starter with ability to take on a wide range of moderately complex assignments with some general direction.
Apply sound engineering principles, product specifications and research data to create designs for systems and products for semiconductor industry.
Develop fail safe, cost effective designs for lower level sub-assemblies used in microprocessor controlled semiconductor equipment.
Integrate lower level assemblies to obtain a desired system level configuration.
Adapt digital and analog I/O requirements to achieve customer specific configurations.
Provide technical support for capital orders, expense projects, retrofits and development projects.
Provide engineering cost estimates to marketing for non -standard options, new system features and product enhancements. This activity may also require some customer interaction dealing with design revisions and installation requirements.
Evaluate engineering change requests and implement changes as necessary following established procedures and schedules.
Travel to customer sites to assist in installation of retrofits and resolving equipment related problems.
Create product/system designs and associated documentation for the manufacturing and testing of products manufactured by ASM. The documentation shall be complete, easy to follow and depict a level of accuracy surpassing the customers’ (internal and external) expectations. This will also entail extensive inter departmental coordination for timely release of all designs.
Participate in design reviews prior to releasing new designs to production.
Support testing of hardware for cost reduction and product improvement projects to verify performance objectives. Design and build test equipment, support basic instrumentation with hardware, create test procedures, perform electro-mechanical tests as required and maintain reliability data and records of all evaluations performed.
Provide design and manufacturing support on sales order specified systems for all parts of the product for which no major development effort is required.
Review technical manuals and update tech pubs on revised documentation needs.
Provide customer service groups with engineering support in resolving field problems.
Support document control in establishing relevant procedures for the manufacture of different sub-assemblies like cable assemblies, PCB assemblies and wiring diagram etc.
Provide electrical system integration, interfacing and interconnect for products manufactured by ASM.
Ideal candidate will have a Master's or PhD degree in Electrical Engineering.
The Software Systems Support Engineer will be responsible for maintaining positive customer relationships while providing high quality and innovative software support to ASM customers. The Software Support engineer will work closely with ASM customers in the field to provide software installation support, troubleshooting of software related failures, and provide software system /engineering solutions for problem resolution. The Software support engineer will also work with ASM platform engineering group on the positioning and prioritization of customer requested enhancements while managing customer specific improvement roadmaps though the eventual deployment at customer site. Additional responsibilities to include regression testing for quality assurance prior to the deployment of new software builds at customer sites.
Responsibilities / tasks will also include:
• Develop and troubleshoot computer software, including embedded software for control systems.
• Author, revise, and review system specifications, software designs, test plans, and other software documentation.
• Investigate customer software concerns/issues. Offer problem analysis, solutions, or alternatives as a result of these investigations.
• Must understand customer specific host implementation and compatibility of ASM platforms
• Assist ASM Platform engineering group on the requirements for new software builds
• Responsible for the development and implementation of specific regression test plans
• Travel to customer sites to support installations, training, and troubleshooting of ASM products (up to 50%).
• Provide engineering solutions to resolve all software issues
• Provide general software department support:
• Author and review policies, procedures and work instructions for software solutions
• Evaluate software engineering tools.
Education / experience:
• BS degree in Computer Science preferred and/or a BS degree in engineering related discipline.
• Must have programming experience with C++ and/or JAVA object oriented languages
• 2-5 years of experience troubleshooting software and electro-mechanical systems desired
• Proficiency in CC++
• Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
• Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
• Ability to understand the system 'big picture' and how new functionality fits into that system
• Excellent communication skills to discuss with engineering groups to determine the true software requirements
• Comprehend software documentation including specification and design documents, communication interface specific and API descriptions
• Knowledge of Semiconductor standards is preferred
• Knowledge of Delphi (Pascal) an advantage
BS degree in Computer Science.
New College Graduates
Senior Field Process Development Engineer
(This position will be based in Boise, ID)
ASM International N.V. is a leading supplier of semiconductor process equipment. The Company possesses a strong technological base, state-of-the-art manufacturing facilities, a competent and qualified workforce and a highly trained, strategically distributed support network worldwide. As a member of the Key-Account organization of the Global Sales and Services business unit, the Key Account Process Development engineer is the on-site process application expert to expand opportunities on ASM’s installed products. In this role, he/she is driving the process development projects and is the bridge between the customer process development teams and the business unit. During the transfer of the technology to the production fabs, the process engineer will ensure all the best-known-methods (BKM’s) are transferred ensuring a smooth transition. In case of systems down situations, you will work in the escalation process with the local FSE team to solve the problem as soon as possible.
Main tasks of a Senior Field Process Development Engineer
On site process development
New Product Introduction (NPI), ramp to HVM production
Due to the international nature of this function you can develop yourself as a technical expert with excellent communication and management skills. Within this job you are involved in many ASM departments. This will create an excellent steppingstone for further career opportunities at ASM, like (R&D) Management, Project Management, and Technical Account Management.
You will part of a team which is developing the next generation software for machine control combining the latest design principles, robotics, machine learning, big data, UI design and algorithms.
Design, develop, test, deploy, maintain and improve software.
Manage individual project priorities, deadlines and deliverables.
Manage software engineering team, projects, priority and resource management
Run agile/scrum meetings
MS or PhD in Computer Science, Computer Engineering or related field plus 7-10 years
Software development lead experience of at least 5 years
Software development experience in C / C++
Experience working with two or more from the following: software for machine control, Semiconductor Factory Automation (SEMI SECS/GEM), Equipment Data Acquisition (SEMI EDA / Interface A), Multi-threaded applications, real-time software, device drivers or other interrupt driven software
Experience with other programming languages preferred: C#, Delphi (Pascal)
STANDARD EDUCATION AND EXPERIENCE FOR THIS LEVEL
BS plus 7 years of experience or equivalent
MS plus 4 years experience or equivalent
BS degree in Computer Science with a minor in engineering, science or mathematics and 7 years of experience is preferred. An MS degree in Computer science and 4 years of experience, or a Bachelor’s degree in engineering along with either a minor or equivalent in Computer Science and experience 4 years experience is required.
Five years of experience developing the following types of software:
Developing for Windows and Windows Embedded Operating Systems
Machine Control Systems
Experience in the following application areas is a plus:
Multi-threaded applications, real-time software, device drivers or other interrupt driven software
Graphical User Interfaces
Semiconductor Factory Automation
Data Communications and Networking
(An equivalent combination of education and experience where a comparable amount of knowledge, skills and ability has been achieved.)
Proficiency in c/C++
Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
Ability to understand the system ‘big picture’ and how new functionality fits into that system
Excellent communication skills to discuss with engineering groups to determine the true software requirements
Comprehend software documentation including specification and design documents, communication interface specific and API descriptions
Knowledge of Semiconductor standards is preferred
Knowledge of Delphi (Pascal) an advantage
GENERAL JOB DESCRIPTION
The position involves delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. The engineer will work with other software engineers, engineers from other departments, and other ASM personnel. He will be required to use his experience and judgment to provide software system engineering solutions. The engineer will work independently or as a team member on software development efforts. The senior software engineer may act as a mentor for newly hired software engineers.
Evaluating new software and hardware tools for possible department use
Author and review policies, procedures and work instructions
Lead software development projects, run agile/scrum meetings
Software architecture design
MS or PhD in Computer Science, Computer Engineering or related field plus 7-10 years of experience
Experience with other programming languages preferred: C#, Delphi (Pascal)
We are looking for a talented Process Engineer to join our team in Phoenix, Arizona.
ASM International N.V. is a leading supplier of semiconductor process equipment. The company possesses a strong technological base, state-of-the-art manufacturing facilities, a competent and qualified workforce and a highly trained, strategically distributed customer support network worldwide.
As a member of the Key Account organization of the Global Sales and Services business unit, the Field Process Engineer is the on-site process application expert to support the customer in expanding ASM film opportunities on our installed products. In this role, he/she drives the process development projects and new product introductions with the customer. The Process Engineer is a technical bridge between the customer process development teams and the Business Unit.
Accountability in this role is critical. The Field Process Engineer is a key customer interface and must demonstrate responsibility, authority, and proper communication when interacting with the customer at all times. Delivering customer satisfaction is a key objective of this role.
ASM America is currently seeking Global Product Support (GPS) Engineer for our Phoenix, AZ office.
MS degree in an engineering discipline. Experience in fields of System Quality Assurance or Software Quality Assurance combined with Hardware Quality Assurance can substitute for degree requirement depending on ability.
MS degree in engineering plus a minimum of seven years or BS degree in engineering plus a minimum of ten years, working experience in the field of System Quality Assurance, System Quality Engineering with a minimum of ten years “hands-on” experience as a Quality Engineer with a company engaged in the manufacture of complex electromechanical equipment with integrated software controls, preferably in semiconductor equipment. Working hand-in-hand during an engineering development project as the Engineering QA/test environment is required. Experience in a role configuring software applications, managing software versioning or providing configuration management responsibilities in a software development environment a plus.
General Job Description
Works independently, but receives direction from Platform Engineering Manager in the form of goals and objectives - either written or verbal to achieve the following:
ASM America is currently seeking Global Product Support (GPS) Engineer for our Phoenix, AZ office. (relocation support available)