TECHNICAL SERVICE AND SPARES SUPPORT
At ASM, we’re proud of our proven track record of innovation, which has helped shape the industry we serve. But we don’t just believe in innovation. We also believe in ensuring that you enjoy the most reliable and productive wafer processing equipment in the industry.
MAXIMIZING PRODUCTIVITY AND UPTIME
We offer a full range of support options worldwide. Providing spare parts and services quickly and at reasonable cost to maximize your manufacturing productivity and uptime. We offer you programs that can guarantee increased productivity, put an engineer on-site or provide you with service hours “in the bank” to call on as you need them. We make technical support available through a variety of channels to answer your queries rapidly and efficiently. And we deliver comprehensive customer training on our equipment for your operators and systems specialists.
We’re proud of the opportunity we have to support you by ensuring that you get the best possible results from our products in order to meet the demands of volume manufacturing.
PERFORMAX SERVICE AND SUPPORT PROGRAMS
We offer standard and tailored service and spares programs. Each one of them adds value to your fab operations. ASM PerforMAX support programs are structured to increase your die yield and line yield, and provide higher equipment availability and throughput while reducing your cost of ownership.
PRE-OWNED ADVANTAGE SERVICES
ASM Pre-owned advantage services provides capital equipment refurbishment for ASM systems to “like new” performance. With over 3,000 systems installed worldwide, we bring the knowledge and expertise to properly refurbish your equipment and guarantee that it will meet and exceed your expectations. We believe that, as the original equipment manufacturer, we have a unique understanding of ASM equipment. ASM Pre-owned advantage services also provides guaranteed turnkey solutions for your equipment refurbishment needs. From on-site equipment auditing, equipment refurbishment, system installation and qualification, we'll be there for you each step of the way.