JOB DESCRIPTION
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Job Title: Technical Director
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Location: Dongtan, South Korea
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INTRODUCTION TO ASM
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ASM is a leading, global supplier of semiconductor wafer processing equipment. Our smart and ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. With over 2,200 employees based in 16 countries, including the United States, Netherlands, Belgium, Japan, South Korea, Singapore, and Taiwan. Together we work to develop thin-film deposition technologies for our customers through epitaxy, ALD, PEALD, vertical furnaces and PECVD. Our goal is to remain an industry leader by being ahead of what’s next. Focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.
Be part of our exciting future and join our team today!
https://www.asm.com/en/careers
ASM CULTURE
We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.
POSITION SUMMARY
ASM is recruiting for Technical Director in our Sales & Services business function located in Dongtan, South Korea. You will be part of a team providing product and innovation introduction to the customer by delivering product marketing and technology presentations, process integration and technology trends and issues. You will be building relationship with technical managers on the customer side to understand customer technology roadmap, schedule, and align with account team for the execution tactics.
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Key Responsibilities
- Well-rounded product expert through hands-on experience in product development
- Well versed on process integration and process technology trends and issues
- Win customer trust as technical expert/leader
- Understand customer technology roadmap and schedule
- Understand product position with technical strength
- Understand competition with technical and commercial weakness
- Align with Account team for the overall defense/penetration strategy
- Align with Account team for the execution tactics
- Monitor closely the program progress and potential issue
- Align with BU on progress and issues to develop follow-up plan
- Manage the situation change and adjust strategy properly
- Support install base performance enhancement
Key Requirements
- Highly experienced in sales management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
- Leads zone (or district or national) sales. Formulates sales strategy for assigned territory or products, Develops sales forecast, budget and manpower plans. Supervises and trains sales force to achieve sales targets. Pursues key prospects, negotiates and constructs appropriate terms of sales.
- Highly experienced in project management. In addition to the day-to-day managerial function, the role will require setting priority among customer projects, establish milestones, and drive the projects to success.
Experience
- At least 15 years of experience in semiconductor Samsung sales & marketing
- At least 15 years of experience in process technology development.
- Specific focus on FEOL deposition applications
- Knowledge of Thin film deposition systems
Skill
- Good communication skill with customer R&D, Manufacturing & Purchasing understanding technology and the Products.
- Good internal communication and reporting skill in English.
- Continuous interest in new Technology
- Keep interest in new technology in semiconductor device manufacturing.
Education
- Ph.D. in an engineering discipline is preferred
General
- Good in business ethic
- ‘Never give up’ mind set.
APPLICATION PROCESS
Did we just describe your career aspirations, and are you the person who has the same fascination and passion for technology and the future? Then please click on the APPLY button. If you have any question around the procedure, please contact Tommy Jeong at Tommy.Jeong@asm.com
ASM OFFER
When you apply to ASM you can expect a dedicated point of contact within the recruitment team to update you on the progress of your application.
At ASM Korea we offer commute allowance, flexible benefits, healthcare and medical benefits, cell phone allowance, and annual health check up for all employees.
ONBOARDING
As part of the ASM Onboarding program you will be assigned local mentors in your business area who will help you to get a thorough and detailed understanding of our leading edge products and help you navigate the ASM organization.
TRAINING AND DEVELOPMENT
After you are up to speed within ASM, in your roles as Technical Director we'll invest in your development further through our global Talent development program. This innovative program focuses on identifying your talents and providing ongoing assessment. It includes performance evaluation and development, succession planning, and learning and development programs specifically tailored to you.
From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision – a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.
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JOB DESCRIPTION
ASM is a leading, global supplier of semiconductor process equipment for wafer processing. We deliver innovative technology solutions to the world’s leading semiconductor manufacturers. We are a dynamic, growing company and provide ground breaking solutions that are helping to make semiconductor devices smaller, faster and more powerful.
ASM International NV is headquartered in the Netherlands. Our over 2,300 employees are based in 16 countries, including the United States, Europe, Japan, Korea, Taiwan and Singapore. We benefit from this diverse perspective and the advantages of bringing together the best brains in the world to create new breakthroughs, turning today’s challenges into tomorrow’s opportunities.
Job Purpose:
Drive design and development of winning product development, penetration and value capture strategies accross the company. Engagement focus on Korea and Japan Product Development teams, with secondary focus on Phoenix and Europe.
Goals and Objectives:
- Key focal point for product strategy development and assessment. Train / mentor product marketing managers across ASM;
- Drive multi year roadmap for the adoption of product marketing & development best practices. Develop / teach / ensure adoption of best practices as needed;
- Lead competitive analysis by monitoring and reporting on market, customer, competitor and industry news and developments available, develop infrastructure for world class competitive analysis;
- Support Marketing Communications for quarterly earnings, AGM and other external technical marketing communications across ASM.
Experience:
- At least 10-15 years of experience in semiconductor device and equipment development;
- Demonstrated leadership and expertise in product marketing / sales best practices;
- Specific focus on FEOL and BEOL deposition and etch applications.
Skills:
- Frequent discussions with customer and industry leaders understanding competitive offerings;
- Experienced with BU, Sales and R&D alignment;
- Clear and concise reporting and presentations in English at executive level for both internal and external use;
- Able to assimilate new technology and competitor developments for semiconductor device and manufacturing;
- Mentorship and development of product marketing and sales engineers / managers.
Education:
- PhD or Master degree acceptable with appropriate level of industry experience;
- Product marketing best practices;
- Sales best practices.
ASM Competences: all at level 3 Mobilize Organization
- Safety;
- Developing Vision;
- Customer Focus;
- Teambuilding and networking;
- Communicating.
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JOB DESCRIPTION
Spares Planner
■Company Profile:
ASM International NV has her headquarter in the Netherlands. Our over 2,200 employees are based in 14 countries, including the United States, Europe, Japan, Korea, Taiwan and Singapore. We benefit from this diverse perspective and the advantages of bringing together the best brains in the world to create new breakthroughs, turning today’s challenges into tomorrow’s opportunities.
At ASM, we design and manufacture high technology machines used to make semiconductor integrated circuits, or chips. In the chip making process, our systems deposit very thin layers of materials on silicon wafers. Semiconductor chips are used in almost every electronic product and enable the advanced technologies we all use every day, helping us to communicate, understand, and create.
■Group/Division
The Global Sales, Services & Spares is our service organization that consists of Service Sales and Marketing, Field Operations, and Technical Support. The GSSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance with worldwide service engineers, technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
General Role
Spare sales and Logistics , our main business is to make quotes related to the sales of parts to customers, confirm delivery dates, and receive and receive orders from customers.
The related internal Division is Spare procurement, Field service team, Global Spare team and Warehouse operation.
Responsibilities:
- For assigned product lines to drive spares support for our Global customers , contact point for Japanese customers and you will be in charge of multiple people.
- Maintain strong communication path with PSO (Product Support Organization) ensuring cross functional knowledge transfer allowing to execute and drive best support plan for Japanese customers
- Identify and Drive continuous improvements with buyer/factory on current and upcoming critical parts
- Ensure that established Fill Rate performance targets and inventory or service commitments are incorporated into the global Spares Plan and ask the Japanese customer warehouse to properly manage the inventory.
Qualifications
The right candidate will have experience reviewing, analyzing and arranging large data sets in a way that is understandable and clearly identifies central themes and messages. Must have excellent written and oral communications skills and be comfortable presenting to internal and external customers. The right candidate must be able to effectively work and interact with internal/external roles across functional organizations, learn quickly when facing new problems, and comfortably shift priorities as business needs change.
Details:
- High proficiency in MS Excel
- Be process-oriented and results-driven.
- Should enjoy a challenging and fast paced environment.
- Ability to work well on cross-functional teams. Must be a good team player with proven skills in collaboration.
- Must be able to work on multiple projects in parallel as needed.
- Must have the proven ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency. Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Good communication skill in English, both written and verbal
- Prior Supply Chain knowledge is a plus
- Hands-on systems implementation experience is a plus
Qualifications
Bachelor’s degree in Business or related field plus 3 years of related experience, OR combination of education and related experience.
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JOB DESCRIPTION
Responsibilities
- Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
- Drive and manage new product installs and subsequent hardware development.
- Projects manage new evaluations and ensure the success of the project.
Requirements
- Speak English.
- Bachelor’s degree in an Engineering discipline.
- Minimum 5 years of broad technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment industry.
- Familiar with high complexity low volume environment.
- Proven success in building collaborative partnerships with customers and internal organizations.
- Experience in managing strategic programs with high level of visibility.
- Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations.
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JOB DESCRIPTION
Position
Experienced Account Receivable Specialist (SAP) for accounting, invoicing processes and analytical reporting for the Global SSC team.
Responsibilities
- Reporting to the Accounting Manager.
- Expert in SAP system for Account Receivable functions on FI & SD modules
- Responsible for invoicing management (billing and accounting) for Global SSC in all aspects of manual invoicing, electronic invoicing to 3rd parties or inter-company.
- Manage independently on month end closing (debit notes/ credit note processing) regards to revenue recognition.
- Support analytical reporting on performance and Company KPI.
- Provide support to Sales team on order creation and administration.
- Enforcer of Corporate Policies and DOA.
- Provide relevant supporting returns and schedules for tax and statutory reporting.
- Work with other functions throughout ASM to deliver KPI and other key objectives.
Requirements
- Qualified Accountant; Minimum 4 years Account Receivable function with Shared Services experience
- Diploma or Degree in Accounting and Finance, CPA or CA Certification will be advantageous
- Experienced in an SAP modules in FI & SD
- Matured with a ‘can do’ attitude and a team player
- General all round accounting skills with analytical experience
- Excellent communication skills and ability to manage interpersonal relationships with internal/ external customers
- Cheerful personality & results driven
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JOB DESCRIPTION
Responsibilities
- Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
- Drive and manage new product installs and subsequent hardware development.
- Projects manage new evaluations and ensure the success of the project.
- Additional assigned tasks when necessary.
- Business travel when necessary.
Requirements
- Ability to work in a team environment with tight deadlines and multiple priorities.
- English language fluency is required as you will be working with international clients and customers.
- Bachelor’s degree or above in Engineering discipline
- Minimum 3-5 years of technical experience and previous experience in the Semiconductor / Capital Equipment industry is preferred.
- Proven success in building collaborative partnerships with customers and internal stakeholders
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JOB DESCRIPTION
Responsibilities
- Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
- Drive and manage new product installs and subsequent hardware development.
- Projects manage new evaluations and ensure the success of the project.
- Additional assigned tasks when necessary.
- Business travel when necessary.
Requirements
- Ability to work in a team environment with tight deadlines and multiple priorities.
- English language fluency is required as you will be working with international clients and customers.
- Bachelor’s degree or above in Engineering discipline
- Minimum 3-5 years of technical experience and previous experience in the Semiconductor / Capital Equipment industry is preferred.
Proven success in building collaborative partnerships with customers and internal stakeholders
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JOB DESCRIPTION
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Job Title: Senior Product Support Engineer
Location: Dongtan, South Korea
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INTRODUCTION TO ASM
ASM is a leading, global supplier of semiconductor wafer processing equipment. Our smart and ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. With over 2,200 employees based in 16 countries, including the United States, Netherlands, Belgium, Japan, South Korea, Singapore, and Taiwan. Together we work to develop thin-film deposition technologies for our customers through epitaxy, ALD, PEALD, vertical furnaces and PECVD. Our goal is to remain an industry leader by being ahead of what’s next. Focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.
Be part of our exciting future and join our team today!
https://www.asm.com/en/careers
ASM CULTURE
We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.
POSITION SUMMARY
ASM is recruiting for Senior Product Support Engineer in our Thermal Products business function located in Dongtan, South Korea. As an engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Key Responsibilities
- System level expert focused on product support for new product development.
- Interaction with Hardware, Electrical, Controls, Process, and Software engineering teams to become the system level expert on new products being developed.
- Provides guidance to engineering during the design phase of new products on key customer requirements and needs. Including PM Service tasks, design for service, design for manufacturability, etc.
- Owns first build and test of the new product in the development lab, working closely with engineering teams providing real time feedback of issues and recommends solutions.
- Develops procedures and documents best known methods for service, preventive and corrective maintenance tasks
- Owns First in Fab (Alpha or Beta) customer shipments. Drives customer fab readiness (facilities set up), installation and start up through production qualification.
- Detailed Reporting of field issues for new products in the field
- Drives and owns customer issues on new products during the Alpha build and test phase as well as during beta testing at customer sites.
- Develops critical spares parts lists for new products, ensures initial stocking levels are set and ready for new product shipments
- Work in a safety-first mentality.
- Provide fast, quality solutions to field and customer personnel.
- Lead and manage a team of peers for problem solving and root cause analysis.
- Be able to explain highly technical and complex information to management and the customer from either a verbal or written medium.
- Have highly evolved and effective communication skill that allow quick and efficient troubleshooting remotely.
- Be able to write in a clear and concise manner
- Make presentations to management or customers.
- Manage action item lists during customer escalations.
- Have strong knowledge of all ASM field operations policies and procedures.
- Be willing to travel domestically and internationally.
- Able to develop action plans present to both ASM and customer. Strong positive attitude.
Key Requirements
- Ability to handle all customer situations; able to develop action plans present to both ASM and customer.
- Represent the entire Business Unit
- Maintain a strong positive attitude with the ability to work and lead a team environment.
- Ability to work responsibly with all ASM resources.
- Be a system expert for support of field problems; travel to customer site when problem can not be resolved and fix the problem 95% of the time.
- Highly skilled in electrical and mechanical techniques and overall equipment system knowledge (process, HW/SW)
- Strong computer skills.- SAP experience a must
- Expert in knowledge of ASM SOP’s.
- Working knowledge of MS Word, Excel, PowerPoint, and Project.
- Ability to handle all of support calls and escalations without assistance.
- Troubleshoot Level 1 and Level II process problems.
- Provide input and the ability to write procedures and processes.
- Exercise judgment within broadly defined practices and policies in selecting methods, techniques, tools and evaluation criteria for obtaining results.
- Acts as a role model and mentor while assisting in the development of customer service skills with subordinates and peers.
- Be an active member of ASM core teams and ensure all new products incorporate service concerns.
- Understand and utilize the ECR/CIP/FA suggestion processes.
Experience
- 5- 10 years in electronic or semiconductor industry.
Education
- Master’s degree in electrical engineering, chemistry, computer science; PhD degree preferred with 10 years product support role in a Semiconductor OEM. Equipment experience preferred in: ALD, PECVD, Epi, and Diffusion.
APPLICATION PROCESS
Did we just describe your career aspirations, and are you the person who has the same fascination and passion for technology and the future? Then please click on the APPLY button. If you have any question around the procedure, please contact Tommy Jeong at Tommy.Jeong@asm.com
ASM OFFER
When you apply to ASM you can expect a dedicated point of contact within the recruitment team to update you on the progress of your application.
At ASM Korea we offer commute allowance, flexible benefits, healthcare and medical benefits, and annual health check up for all employees.
TRAINING AND DEVELOPMENT
After you are up to speed within ASM, in your roles as Process Engineer we'll invest in your development further through our global Talent development program. This innovative program focuses on identifying your talents and providing ongoing assessment. It includes performance evaluation and development, succession planning, and learning and development programs specifically tailored to you.
From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision – a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.
Apply now
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JOB DESCRIPTION
About us
We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.
Position
ASM is currently seeking smart and driven individuals to work on global, cross business projects. While global teams are dynamic, innovative and creative, they also come with their own challenges of language, cultural and time zone differences. In order for you to be a successful member of our global team, you must be a quick thinker with strong social skills and solid stakeholder management skills. Although there may be challenges, global teams have the benefit and reward of achieving much more than any one member, because each individual will contribute valuable insight to move the team forward.
Responsibilities
- Leads a team of 2 Change Control Section Managers, 5 Change Control Engineers, and 2 Primary Planners in the Global Operations Change Control Team.
- Responsible for managing the Change Management Systems and collaborating with Business Units to ensure changes are managed and implemented in accordance with Product Change Process, including PLM workflows for PCP and OFE driven change activity.
- Guides overall global operations awareness and aprodherence to the Product Change Process (PCP), GP144 (Product Change Process), WI1104 (Change Control Board), and PLM Wiki, with respect to process discipline around established workflows and procedures.
- Responsible for product lifecycle management Engineering Record (ER) change implementation, screening, and distribution to the correct global operations internal stakeholders for actions, including managing the change implementation point for GOPS internal activities and Contract Manufacturers. Publishes weekly reports to Change Coordinators highlighting Business Need by Dates to ensure effective EOL / New Supply cut in.
- Responsible for Component End of Life ER Intake and stakeholder awareness of key EOL milestones regarding demand requirements and supplier availability. Manages the Primary Planning Functions for effective ER Valid from Date post CCB to help drive seamless transitions for change activity.
- Manages the HCL Proactive End of Life / Last Time Buy Monitoring system – a key program that proactively reaches out to OEM Suppliers to ASM on future obsolescence concerns - managed by HCL (our 3rd party engineering services team).
- Manages, monitors, and publishes 5 Key Change Control Dashboards: ER Task Volume and Dwell Time (Global Operations, KPU’s), OFE Driven Change Activity, Supplier Change Control Agreement (CCA), Contract Manufacturers (CM) on-time response and EOL Component Volume, Dwell Time, and Task Management.
- Implements and co-chairs Change Implementation Board (CIB) reviews to ensure GOPS readiness for Change Implementation prior and post CCB reviews.
Requirements:
- Minimum of 5 years of experience in like industries managing engineering or configuration change activity.
- Working knowledge of SAP and Product Lifecycle management methods will be advantageous.
From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision – a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.
Be part of our exciting future and join our team today!
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JOB DESCRIPTION
About us
We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.
Position
ASM is currently seeking smart and driven individuals to work on global, cross business projects. While global teams are dynamic, innovative and creative, they also come with their own challenges of language, cultural and time zone differences. In order for you to be a successful member of our global team, you must be a quick thinker with strong social skills and solid stakeholder management skills. Although there may be challenges, global teams have the benefit and reward of achieving much more than any one member, because each individual will contribute valuable insight to move the team forward.
Job Summary
The Manager Internal Audit is responsible for promoting internal controls and audits throughout the organization and to maintain a strong control environment in the organization.
Responsibilities
- Determine internal controls annual test plan, as part of the internal audit plan
- Plans and performs tests of controls and ensure that key risks are mitigated
- Undertakes audit procedures to verify that controls are operating effectively
- Analyses and concludes on effectiveness and efficiency of controls
- Identifies control gaps and opportunities for improvement
- Provides advice on internal control
- Perform timely follow –ups and verifies to ensure proper closure of control gaps
- Documents the results and work performed in accordance with the Internal Audit department and IIA standards
- Prepare and present reports on results of the control testing
- Responsible for several internal audit projects, including planning, preparing, fieldwork and documentation on fieldwork and preparation of the internal audit report
- Contributes, as appropriate, in the year-end financial audit with the external auditor
- Enhances risk and control awareness and standards within the organization, fe by facilitating training sessions as appropriate
Competencies/Attributes
- Results orientated – meets deadlines on assignments, able to juggle multiple demands and work with all types of individuals
- Independent and good team player - collaborates with and supports colleagues and peers across the organization while still being able to work independently when required
- High professional standards in all activities undertaken and maintaining confidentiality
Requirements
- Minimum 12 years of relevant audit experience.
- Excellent knowledge of risk based auditing experience in big 4 / MNCs.
- Knowledge of semi-conductor business will be advantageous
- Experienced with SOX controls testing
- Thorough understanding of IIA standards and ability to fully comply with these standards
- Strong skills in relationship building, negotiating, problem solving and timely problem escalation
- Adaptable and able to meet deadlines as well as prioritize and juggle multiple demands;
- Excellent written and oral communication skills
- Excellent time management and organizational skills. Able to operate independently as and when required
- Detail orientated but able to quickly grasp the big picture
Qualifications
- Bachelor's degree in Accounting
- Candidates who hold CA/CPA/CIA/CISA will be advantageous
- Proficiency in MS Office and Outlook.
From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision – a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.
Be part of our exciting future and join our team today!
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JOB DESCRIPTION
INTRODUCTION TO ASM
ASM is a growing company in the dynamic semiconductor industry. With presence in 3 continents and across 14 countries, we are pioneers with vast experience within the semiconductor business. As innovators ASM contributes to every stage of semiconductor manufacturing and beyond, from wafer processing to end products. ASM is a public company traded on the EURONEXT stock exchange. Symbol: ASMI.
For more information please visit https://www.asm.com/en/careers
ASM CULTURE
Whether you at the start of a promising career or you are an experienced professional looking to further your career, at ASM we can offer you a culture where you can retain a close relationship like a “family” and your contributions are visible.
A CAREER, NOT JUST A POSITION
There are plenty of good reasons why we think you should work for us, but its better if you listen to what our people say. This is why they joined ASM
We strongly believe in offering everyone a career, not just a position. An example of a typical career path for someone in a technical position would be a move into management of a group of technical experts. For example, an engineer working on our plasma or thermal product lines could grow into the role and then enter management as a supervisor of a team. We also have expert career paths for specialized roles in IT and Finance, for example, which require very particular knowledge sets.
POSITION SUMMARY
The Key Account Technologist is the ASM product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer.
This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region.
Other tasks involve:
- Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications.
- Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites.
- Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D.
- Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development.
- Be responsible for the performance of our equipment at the customer. Customer specifications which are non-ASM standard are signed by the KAT.
- Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports
- Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base
KEY REQUIEREMENTS
- Master degree (or above) in chemical engineering, electrical engineering, physics, or material science.
- 7+ years (4+ years for Ph.D.) experience in the semiconductor wafer processing or capital equipment industry.
- Related work experience can include process engineering and technical marketing. Direct experience with silicon wafer processing is a benefit or an equivalent combination of education and experience from which comparable knowledge, skills, and ability have been achieved.
EXPECTED SKILLS
- Written and verbal communication skills including excellent presentation skills required.
- Analytical thought and analysis abilities are needed to function in this position.
- Manage multiple conflicting priorities towards the local account teams and within product line in support of introduc
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