PerforMAX: ASM Full Service Program
The ASM Full Service Program is designed for customers who want to increase their current equipment availability but fix their costs for ASM factory-trained services and spares support.
It achieves this by reducing your unscheduled downtime, minimizing your scheduled preventative maintenance and enabling fixed and/or reduced costs for equipment services and replacement of consumables and spare part components.
This program helps you get higher productivity from your ASM processing equipment through skilled ASM service personnel, high quality of service repairs and implementation of best-known maintenance methods. All this results in high equipment productivity as factory-trained service engineers respond rapidly to perform system preventative maintenance, diagnosis and repair of system-related issues. It also results in an increase in 'good wafers out' by measuring and managing system performance metrics and sharing equipment and best-known wafer processing methods. It means reduced downtime and maintenance costs by providing OEM-guaranteed, dedicated non-consumable spare parts inventory. And a rapid, dedicated, factory response to escalated non-conformance issues.