Senior Engineer, Field Process (Richardson, TX)

Senior Field Process Engineer (Richardson, TX)

At ASM, we are shaping the future of semiconductor technology by enabling breakthroughs that power AI, advanced computing, electric vehicles, and next-generation electronics. We are seeking a Senior Field Process Engineer to serve as the on-site epitaxy process expert at a key customer location in Richardson, Texas.

Located in the heart of the Dallas-Fort Worth technology corridor, Richardson offers a thriving semiconductor and engineering ecosystem, exceptional career growth opportunities, and access to world-class dining, entertainment, and outdoor recreation. With a strong concentration of technology companies and a lower cost of living than many major tech hubs, Richardson provides an ideal environment for both professional and personal growth.

About the Role

As a Senior Field Process Engineer, you will lead process development, technology transfers, and new product introductions on ASM epitaxy systems at a strategic customer site. You will act as the primary technical liaison between the customer’s engineering teams and ASM's global product and R&D organizations, ensuring successful process development, qualification, and manufacturing ramp activities.

This customer-facing role requires strong technical expertise, project leadership, and exceptional communication skills to drive customer success and long-term partnerships.

What you'll be working on

Process Development & Customer Support

• Lead on-site process development, optimization, and troubleshooting activities on ASM epitaxy systems.
• Design, execute, and analyze experiments to support new process development, continuous improvement initiatives, tool matching, and issue resolution.
• Partner closely with customer engineering teams to understand current and future technology requirements.
• Drive process and hardware improvements that enhance performance, yield, and customer satisfaction.
• Lead new product evaluations, installations, and qualification activities.
• Manage technical projects from planning through successful execution and customer acceptance.
• Develop and maintain technical documentation, best practices, and process knowledge.
• Drive continuous improvement initiatives that enhance customer experience, operational efficiency, and engineering support capabilities.

Technology Transfer & Knowledge Management

• Lead process transfers from ASM R&D organizations to customer qualification and manufacturing sites.
• Support technology transfers between manufacturing facilities, including greenfield fabs.
• Document process learnings, hardware improvements, and best known methods (BKMs).
• Transfer product and process knowledge to local service and engineering teams to ensure sustainable customer success.

Customer Engagement & Escalation Management

• Serve as a trusted technical advisor and primary process interface for the customer.
• Proactively manage technical escalations and drive structured problem-solving efforts.
• Develop action plans and coordinate communication across customers, service teams, product units, and suppliers.
• Deliver timely, clear, and professional communication through presentations, reports, and customer meetings.

What we're looking for

• M.S. or Ph.D. in Materials Science, Chemical Engineering, Electrical Engineering, Physics, Physical Chemistry, or a related technical discipline.
• 5+ years of semiconductor process engineering experience, or an equivalent combination of education and industry experience.
• Strong knowledge of epitaxial deposition processes, thin-film characterization, semiconductor devices, and vacuum systems.
• Experience designing and executing experiments using DOE methodologies and statistical analysis techniques.
• Demonstrated ability to troubleshoot complex process and equipment issues using structured problem-solving tools such as KT, FMEA, 7-Step, or Ishikawa methodologies.
• Excellent communication, customer-facing, and project management skills.
• Ability to work independently and effectively manage multiple priorities in a dynamic environment.

What sets you apart

• Experience with semiconductor capital equipment and customer-facing engineering roles.
• Proven success developing and optimizing epitaxial deposition processes.
• Direct experience with ASM epitaxy equipment.
• Experience supporting technology transfers, process qualification, and manufacturing ramp activities.

Travel Requirements

• Ability to travel up to 25% for training, technical collaboration, customer support, and engagement with ASM global teams.
• Flexibility to support critical customer escalations, qualifications, or project milestones, which may occasionally require extended hours or weekend support.