Assistant Field Service Engineer
Job details
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Responsibilities:
- Ensure excellent execution of installation and support of hardware issues.
- Ensure the relevance of technical information used by internal and external stakeholders.
- Ensure timely and consistent follow-ups to support strong customer relationships.
- Additional assigned tasks when necessary.
- Business travel as required (approximately 50% travel).
- Adhere to safety guidelines and industry standards while working on-site, ensuring all activities are compliant with company and regulatory requirements.
- Collect and communicate field data, customer feedback, and equipment performance insights to internal teams for continuous product and service improvement.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
Requirement:
- Bachelor degree or above in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- No prior experience required, but internships or hands-on experience in a related field is an advantage.
- Basic understanding of electrical, mechanical, or automation systems.
- Ability to read and interpret technical manuals, schematics, and engineering diagrams.
- Familiarity with diagnostic tools and software for equipment troubleshooting.
- Customer-focused attitude with the ability to work in a fast-paced, dynamic environment.
- Ability to work independently and as part of a team.
- Willingness to travel frequently and work at customer sites.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.