Technical Trainer

As a Technical Trainer you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Responsibilities:

Trainer/Instructor requires in-depth knowledge/experience using best practices of internal or external business concepts to improve training products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Trainer/Instructor will act as a resource for colleagues with less experience.

• Presents technical training in house on ASM semiconductor equipment, focusing on specialized / customized courses. Travel opportunities may be offered if desired by candidate, but not required.
• Manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train on one of 2 shifts, 5 days per week.

• Maintains product technical knowledge sufficient to prepare and present defined product courses.
• Completes certification on multiple platforms and/or process modules to include safety modules; actively certifies others; establishes new certification requirements.
• Utilizes Technical Publications and Business Unit to assist Course Developers in maximizing technical training documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates students/colleagues with less experience performance.
• Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
• Demonstrates knowledge and understanding of the Global Training Center (GTC) organization and its operations. Informs customers of additional GTC courses/products that are available.
• Provide feedback to determine future training opportunities and assist in presenting total training solutions for customer needs.
• Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues as it pertains to training activities.
• Supports Course Developers in the generation of training materials for new and revised courses
• Revise day to day curriculum plans as needed to support new technology from system upgrades and/or procedures.
• Update GTC training tracking system and Learning Management System.
• Communicates with BUs to obtain current product information for courses updates; represents GTC at divisional meetings.

Education & Experience:

• Technical Degree, BS strongly preferred, or equivalent on-the-job experience
• 3+ years of experience in Semiconductor industry
• Military training experience is a plus
• Read and troubleshoot schematics
• Safely follow, validate and redline operation and maintenance procedures
• Requires workmanship skills
• Excellent communication skills both verbal and written
• Microsoft Suite including: Outlook, Teams, Word, PowerPoint, Excel